If you are experiencing issues with your device’s power supply, please review the following guidelines regarding replacements and warranty coverage. Warranty Replacements: The original Lenovo charger provided with your tablet is covered under warranty. If your charger is malfunctioning or defective, bring it to the Tech Center for a replacement at no cost. Lost or Stolen Units: Please note that the warranty does not cover lost or stolen chargers. However, official Lenovo replacements are available for purchase directly at the
Archives: FAQs
Modern security extends beyond our school’s network perimeter to include user and device identity. SMCHS now also uses identity-driven signals as part of its access control decisions from outside our campus. Our Conditional Access brings network and device security together to make decisions and enforce our organizational policies, and one of these policies is the restriction based on LOCATION. Location Conditional Access will limit access to only pre-determined locations. Any user must complete this form before traveling out of the state or country. You must
The school is purchasing an accidental damage protection service which covers some repairs and replacements for tablets damaged by accidents (see below). It is a cost-efficient service solution that helps reduce downtime and saves considerable cost in repairs. With accidental damage protection service, we can accurately predict and budget service costs for future years. Accidental damage protection service for tablets usually cover the following: Drops, liquid spills, electrical surges and damage to the LCD screen. Accidental damage incurred at home, at school, and in transit. Full coverage for extensive repair (multiple repairs if needed)
If you need a stylus for your device, you have several options for obtaining one that fits your needs and budget. On-Campus Purchase: For your convenience, replacement styli are available for purchase directly at the SMCHS Tech Center. External Retailers: You are also welcome to purchase a stylus online from your preferred retailer. Expert Advice: If you are unsure which model is compatible with your specific tablet, please visit the Tech Center. Our team can provide more information and recommendations
Resons for Loaner Laptops: My Laptop is in for repair: Were sorry to hear that you are having issues with your laptop. It’s great to know that SMCHS offers loaners to help you out in such situations. Using our loaners devices, you will need to access your documents online. You can log in to Office.com using your credentials and access the files online. It’s important to save any new data to OneDrive so that you can easily access it from any device. Lastly, we will
To ensure a consistent and secure browsing experience, please note that Google Chrome and Microsoft Edge are currently the only approved web browsers for use on school-issued devices. Why we limit browser options: We understand there are many browsers available, but we focus on these two specifically for several reasons: Security & Stability: We have chosen the two most recognized browsers built with high security standards in mind. Resource Management: Managing multiple browsers requires significant resources to track constant updates,
If you find that your current software suite doesn’t meet specific academic needs, please follow the steps below to ensure your request is processed efficiently. Consult Your Instructor First: Before submitting a formal request, speak with your teacher. They often have specialized resources or alternative methods already vetted for your specific course. Submit a Request Form: If your instructor confirms that additional software is necessary, you or your teacher may [ fill out the Software Request Form here ]. Be
Please remember that your tablet remains the property of Santa Margarita Catholic High School and the Diocese of Orange until your graduation. To maintain a secure and “clean” academic environment, our campus network is strictly managed. Every piece of software currently installed on your device has undergone thorough testing to ensure it meets our security standards and functions correctly within our closed network. Software & Licensing Commercial Licenses: We have pre-installed all necessary commercial licenses and keys. This prevents any